Refund Policy

Refund Policy

1. All sales are final and cannot be cancelled once placed. We do not accept returns or exchanges, due to sanitary reasons.

2. If a product is damaged (manufacturing damage), we will take responsibility and replace it once evidence of a damaged product is provided and the damaged item is shipped back to us (we are not responsible for shipping charge).  We cannot replace or exchange used items.

3. We only offer refunds with store credit; please note that we do not refund money by any circumstances. (SHIPPING FEES ARE NON-REFUNDABLE)

4. If the shipping address provided is incorrect and the package is delivered back to our warehouse, you are responsible for the extra shipping fee for us to ship it again.

5. Please note that when an item is described as a "pre-order", it means that your entire order will be shipped the date the item arrives. If you wish to receive the other items first, separate orders need to be placed.

   

 

GENERAL INFO  

Store credits or claims are only valid 24 hours after receiving the package; after that we cannot offer store credits or exchange any merchandise.

WE ARE NOT RESPONSIBLE IF THE ADDRESS PROVIDED IS INCORRECT AND THE PACKAGE IS DELIVERED TO THE LOCATION. UNLESS WE HAVE EVIDENCE OF A TRACKED ERROR ON OUR END. ***WE ARE NOT RESPONSIBLE.***

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. 

WE ARE NOT RESPONSIBLE FOR DELAYED PACKAGES BY USPS.

*We do not ship on weekends*   

                                   

 SALES

 

1. All sales are final, we don't accept returns, exchanges, store credits, or refunds. Please make sure the correct coupon code and address are provided before checkout.

2. Orders cannot be modified or altered once they are placed.

3. We are not responsible for damaged products by USPS

4. We are not responsible for stolen, lost or damaged products unless it is a manufacturing damage and can be claimed for 24 hours after receiving the package. If you contact us after more than 24 hours have passed, we have the right reject the claim.